Client Testimonials

We have been involved in real estate transactions in many countries over many years and consider REAL to be amongst the best agents we have met.

When I had doubts or needed to better understand some of the processes, REAL were so supportive and got me back on track. In one instance when I got ‘cold feet’, Steve came to see me. He was so patient, helpful and set my mind at rest. I can only thank you all very much for making everything run as smoothly as it did.

We found the experience very positive from start to finish, the way the property was presented and the number of people that came through excited us.

The whole team at Real were very friendly and genuine, this gave us belief from the start that we had made the right choice in choosing REAL.

Your own professionalism and support throughout the dealings were impeccable, and once again we knew we had made the right choice listing with REAL.

Thank you for your outstanding service! We are so grateful that we met you when we relocated from Germany. We are very happy REAL found a fantastic, unique section for us. REAL supported us a lot in taking care of all the details and coordinating between the lawyer, the seller and us. This was very important for us in our absence.

Our friends recommended REAL to us for their professionalism and local knowledge. We have been dealing with the team ever since and have found them to be not only helpful and informative, but friendly and understanding of our particular requirements.

All the staff at REAL found time to stop and chat and recall or contribute little anecdotes.

Now, five months on, we are extremely happy with our buy, which may well have not been achieved without REAL in the background.

I would have no hesitation in recommending REAL as the agents to use when buying or selling a home in Kerikeri. I intend to use them when I sell my house and when I buy another investment property.

I can only say positive things about REAL. Whenever I arrived at the office and in whatever state, I was treated in a friendly, professional and helpful way.

Sharon, who patiently helped me with my house purchasing, was wonderful, wise and I can only sing her praises. I would recommend her 100%.

My wife and I have had several lovely properties in Kerikeri and would not hesitate to recommend the Team at REAL for their thorough knowledge of this district and their collective ability to match people to properties.

We already feel at home and attribute much of the ease and success of our move to REAL. With their long-standing presence in the area, the company was well equipped with extensive local knowledge to show us a range of properties which suited our requirements.

I have purchased 2 properties with REAL. Both occasions - brilliant.

With consistently good leadership and an experienced group working together, they get the required result.

Fantastic sale process couldn't be happier with how things were handled and the outcome.

Everyone was helpful as always, nothing too much trouble and it was appreciated since we were buying from a fair distance away. It was the same when we were selling our previous home.

We are writing to tell you of our experience in dealing with your company regarding the sale of our property. 

We initially contacted another real estate company to price and list our property. The price we received was below our expectation and without conveying that to anyone else we decided to ask other companies for an appraisal. 

Terri Robinson

It was at this point we came into contact with your agent Terri Robinson who in the first instance showed us a property listed for sale by your company, Real. From our first meeting Terri inspired us both with her enthusiasm as well as her professionalism. We asked her to view and price our property. 

The price she assessed our property value was more than the previous company’s expectation and she was confident of a quick sale at that price. 

The company’s marketing strategy and the costs were well explained and we immediately felt we were dealing with a highly competent agent who loved her profession and the company she worked for. 

I have worked as a divisional manager for a large international company in New Zealand for many years as well as owning and operating a private engineering business that employed a number of people. Over many years in senior managerial positions I have come to appreciate how few people are found that are of the calibre and integrity of Terri Robinson. In short, she made what can amount to an extremely stressful situation into a confident and pleasurable experience. 

We had regular communication with her and were never left wondering how a potential buyer felt about our property. 

Terri also made and gave practical/helpful suggestions throughout the selling process. 

As you are aware our house sale is now unconditional, sold at close to the price Terri originally appraised and we are awaiting the agreed settlement which will take place within 8-10 weeks of you first listing and contracting to sell our property. 

As a result of our experience we will be pleased to talk to anyone who may like a reference with regard to your company. 

Thank you for your excellent service.