Client Testimonials

Terri and I have never met in person. I selected her as a potential agent for my rental property based solely on an online review. Because I live three and a half hours away, almost everything had to be organised remotely. What I didn’t realise during our first conversation was just how helpful, positive, and proactive she would be. We connected immediately. Whenever I needed tradespeople for small touch‑up jobs or a company to stage the property, she stepped in to assist — even though those tasks weren’t strictly part of her role. Terri was consistently great to deal with: she took the time to ensure I was comfortable with her recommendations, kept me informed at the right level, and respected my request not to be involved in every minor detail. She genuinely went above and beyond, often doing far more than I was aware of, and I’m extremely grateful for that. When the initial offer she brought me fell short of what she knew I needed, I think she was more disappointed than I was. But through careful negotiation and a fair amount of gentle persuasion, she ultimately achieved the best possible outcome — one I could live with. I would definitely recommend Terri as someone to sell your property.

Terri was tenacious and followed up leads and worked hard to get this over the line. Really appreciate her help.

We worked with Sharon for over 12 months to find our property. Sharon took the time to understand our needs and kept us informed of the market. As out of town purchasers, Sharon always made herself available to view listings when we were in town. Sharon was very knowledgeable and professional who had a friendly and relaxed demeanor.

We had a fantastic experience working with Joanna. She is incredibly warm, personable, and approachable, and made what could have been a stressful process feel easy and seamless. She was always available to answer our questions and kept us well-informed every step of the way. Her communication and genuine care really stood out. We wouldn’t hesitate to recommend her to others.

Professional, easy to relate to.

Terri was available at all time - helped us through all the issues/requests with the bank and made the communication easy!

Terri was absolutely fabulous. Had her finger on the pulse of the Kerikeri market and found a buyer within 2 weeks. Gave excellent advice and a pleasure to deal with.

I would highly recommend Terri. Terri guided me throughout the buying process, explaining the market and checking my understanding as this as my first time buying alone. Her communication was transparent, prompt and always respectful. She ensured I was kept informed every step of the way. The experience of buying this house was stressless and she was so very kind and understanding. 10 stars

We had the pleasure of working with Terri and she was truly amazing! We have bought property in a number of countries and we weren't sure what to expect as this was our first time buying in New Zealand. Terri was incredibly knowledgeable, responsive, and went above and beyond to make the whole process smooth and stress-free. I couldn’t recommend her highly enough!

I'm so happy that Terri was the real estate agent for my recent property purchase in Kerikeri. We sold our property with Terri in 2024 and there's really nobody I would trust more when buying or selling. Happy to recommend.

Excellent marketing knowledge of the local area, with a standout presentation that showcased our home beautifully. Very easy to get in touch with and was proactive in selling our home.

Clear communication and attentive to any queries that arose. Good market knowledge which was communicated appropriately. Very professional in negotiations and overall interactions.

We found Pete very engaging and keen to help us buy one of Reals properties and sell our current property. He was always professional, not pushy, consistent with follow up and there when you needed him. He is a gentle and patient person, and nothing seems to be a bother. Pete was realistic with his appraisal, and noted all the items we pointed out to him in the written appraisal- proving he was listening and keen to get the details right. We appreciated Pete's regular phone calls to see how we were progressing in getting ready for sale. Pete was always truthful, and gave his honest opinion when asked.

Working with Terri was an outstanding experience from start to finish. Terri had genuine care and integrity throughout the whole process, and her communication was always very clear and honest. I felt supported every step of the way and she was always available for any questions. I highly recommend Terri to anyone who is selling their house.

Moving from New Zealand going abroad, and selling a house remotely can be nerve-wracking, to say the least. But Andrea was more than just another Real Estate Agent. She was a constant support, always there for us. She answered all our questions, made sure we were always up to date, took care of all the paperwork, and negotiated the deal for us. She made us feel like we were more to her than just her clients. Thank you, Andrea, for your great support. With a slow Housing Market at the moment, it took some time for the sales to get through, but Andrea took control of the situation, and solved all the upcoming problems on the way! I’m thankful that I decided to go with Andrea at REAL. Do the same, and you won’t regret it!